LIVE ARRIVAL DURING COLD WINTER MONTHS!!! As noted In terms and conditions as well as on every live product pages: HEATPACKS ARE RECOMMENDED FOR LOW TEMPERATURES UNDER 60-65 DEGREES.  MOST COLD WEATHER INSECT DEATHS OCCUR LOCALLY INSIDE COLD LOCAL DELIVERY TRUCKS THAT ARE NOT HEATED.  IN COLD/WINTER MONTHS LOCAL DELIVERY TRUCKS MAY BE BELOW FREEZING & UNHEATED   Add several HEAT PACKS With Insulation to your order If LOW Temps Are BELOW 60-65 degrees OR COLD ADVISORY IS ISSUED FOR YOUR AREA.  When HEAT packs are ordered it lets us know to check your forecast and add insulation as needed to retain heat.

If temperatures are either combination of the following 1.) extreme freeze or 2.) if no heat packs are ordered as recommended, we reserve the right to hold shipping until we see fit.  We are not responsible for shipping delays that may occur in Cold Weather months or neglecting to order recommended heat packs with insulation.  

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